Alabama residents sue Windstream to get higher wireline broadband speeds

A number of Windstream's customers in Alabama aren't happy about the wireline DSL speeds they are getting from Windstream, and they are suing the company in the hopes the telco will respond by upgrading its wireline infrastructure.

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Alabama residents sue Windstream to get higher wireline broadband speeds

Firms Using Social Media for Marketing Will Have to Use Social for Customer Replies

By 2014, organizations that refuse to communicate with customers by social media will face the same level of wrath from customers as those that ignore today’s basic expectation that they will respond to emails and phone calls, Gartner argues.

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